payment

Payments

If you pay NHS charges, instead of paying a proportion of the cost of your treatment, you will pay one of four fixed charges relating to the type of care and treatment you have had. The charge bands are given below. If you have a check-up and two fillings, for example, you will pay one Band 2 charge of £45.60. If you need a crown as well, you will pay one Band 3 charge of £198. If you need three crowns you will also pay one Band 3 charge of £198.

Band 1  £16.50; Band 2  £45.60; Band 3  £198.00; Urgent Treatment  £16.50

Under the NHS you could be entitled to free treatment or partial exemption if:

You are under 18 years of age.
You are aged under 20 and still in full time education.
You are an expectant mother or have a child under the age of one.
You are receiving income support, working family tax credit, income based job seekers allowance or disability tax credit.

If you are in receipt of any of these benefits you will need to show evidence to the reception staff before your treatment commences. Please ask at reception if you are unsure.

On starting a course of treatment you will be asked for a deposit and we encourage patients to pay in instalments to help spread the cost.

We accept all major credit and debit cards as well as cheque and cash payments.

Refund policy

We want you to be entirely satisfied with your care and treatment. If a filling, root filling, crown or bridge fails within one year of treatment we will provide a free repair or replacement or a full or part refund, depending on the circumstances.

If you are not satisfied with the care or service provided at the practice please talk to our Practice Manager, Mrs Vikki Dumelow.